Shipping Policy

DMK's goal is to get you your parcel as cheaply and efficiently as possible.
I currently ship within Canada only from this website.

If you are shipping to the United States, Australia, New Zealand or the United Kingdom - please click HERE

NOTE: All Postal & Courier services have added significant fuel surcharges so unfortunately - we all are paying more.

 

Porch Pirates, Missing or Stolen Items. I send most parcels with tracking. If an item shows as delivered via the tracking, it is deemed delivered. If it is stolen from your porch or mailbox, then unfortunately I can not replace it as Insurance does not cover that. For safer delivery, possibly have it delivered to your work instead. 

 

 

Orders heading to USA, Australia, New Zealand and the United Kingdom need to be purchased from my International website: www.dirtymonkeykustoms.com 
 
Orders are generally shipped within 2 business days from order confirmation (excluding holidays or special/custom orders).
 
Every order receives an onrder confirmation email. If your shipping method includes track, a tracking number will be included in that email along with a link to track it. If you do not receive the email, please check your JUNK EMAIL FOLDER. It is common that they end up in there.


If you need any additional information, please do reach out via email at:  support@dirtymonkeykustoms.com. I will gladly assist you in any way I can.

 

Tips on saving on postage...

I know, we all hate to pay for postage. The Amazon and the like get huge discounts, but for small businesses - that is just not the case. BUT, there are still ways to save.  

Postal rates work within a package size/weight/distance ratio system. Knowing the system and being efficient with how I pack every order, I get the most cost effective way I can that is speedy and generally includes tracking. DMK's shipping rates to you, are what I pay - simple.


How to save: 

The cost to ship one shirt expedited is the same to ship 2, 3 or 4.

Due to bulky/awkward sizes, shipping a hat or hoodie is a bit more, but add in a shirt or 2 in the same box and it still is the same shipping cost. 

 

 

Shipping in Canada:

Western Provinces: Allow 5-10 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us.

Eastern Provinces: Allow 8-15 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us

 

USA:

USA, Australia, New Zealand from my International website: www.dirtymonkeykustoms.com 

Allow 10-25 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us. Potential delays from Customs (which are beyond our control), may happen. Please be patient. If after 30 days you have not received your order, please contact us promptly, and we will do our absolute best to solve the issue.

NOTE: ** Orders traveling across the border may be subject to IMPORT TAXES & DUTY. If deemed to have a duty charge by Customs services, the additional charges are the responsibility of the purchaser and are NOT included in our price.