Shipping Policy
DMK's goal is to get you your parcel as cheaply and efficiently as possible.
We currently ship from Canada, to Canada and USA.
Orders are generally shipped within 2 business days from order confirmation (excluding holidays or special/custom orders).
Shipping costs are based on the combined weight of the items and the dimensions of the packet or box, and are charges this way by postal, DHL, FedEx or any courier.
We all cringe at paying for shipping, but it is a necessary evil. DMK's shipping rates to you, are what we pay - simple.
Canada Post is our default shipper. If your order is going across the USA border, it is then handed off to USPS. This is the most cost effective method for shipping rates.The goal is to keep the shipping costs to as low as possible.
Of course, if you need things quicker for larger orders, we can certainly look at the other carriers for you.
Canada:
Western Provinces: Allow 5-10 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us.
Eastern Provinces: Allow 8-15 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us
USA:
Allow 8-15 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us. Potential delays from Customs (which are beyond our control), may happen. Please be patient. If after 15 days you have not received your order, please contact us promptly, and we will do our absolute best to solve the issue.
NOTE: ** Orders traveling across the border may be subject to DUTY. If deemed to have a duty charge by Customs services, the additional charges are the responsibility of the purchaser and are NOT included in our price.