NOTE: All Postal & Courier services have added significant fuel surcharges so unfortunately - we all are paying more.
Porch Pirates, Missing or Stolen Items. I send most parcels with tracking. If an item shows as delivered via the tracking, it is deemed delivered. If it is stolen from your porch or mailbox, then unfortunately I can not replace it as Insurance does not cover that. For safer delivery, possibly have it delivered to your work instead.
Tips on saving on postage...
I know, we all hate to pay for postage. The Amazon and the like get huge discounts, but for small businesses - that is just not the case. BUT, there are still ways to save.
Postal rates work within a package size/weight/distance ratio system. Knowing the system and being efficient with how I pack every order, I get the most cost effective way I can that is speedy and generally includes tracking. DMK's shipping rates to you, are what I pay - simple.
How to save:
The cost to ship one shirt expedited is the same to ship 2, 3 or 4.
Due to bulky/awkward sizes, shipping a hat or hoodie is a bit more, but add in a shirt or 2 in the same box and it still is the same shipping cost.
Shipping in Canada:
Western Provinces: Allow 5-10 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us.
Eastern Provinces: Allow 8-15 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us
USA, Australia, New Zealand from my International website: www.dirtymonkeykustoms.com
Allow 10-25 business days for delivery, from the time you receive a SHIPPED NOTIFICATION email from us. Potential delays from Customs (which are beyond our control), may happen. Please be patient. If after 30 days you have not received your order, please contact us promptly, and we will do our absolute best to solve the issue.
NOTE: ** Orders traveling across the border may be subject to IMPORT TAXES & DUTY. If deemed to have a duty charge by Customs services, the additional charges are the responsibility of the purchaser and are NOT included in our price.